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Systems and access


This page provides you with the information you need to know about

  • HEIMS applications and their purpose
  • the system requirements that your organisation will need to use HEIMS applications
  • how to apply for access to HEIMS applications including HEPCAT, HEIMS Online and HEIMS Administration.

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HEIMS applications

Applications have been developed to help you report data to HEIMS, allocate and manage CHESSNs and review your reported data.

This section summarises the purpose(s) for each application and provides links to related toolkits and pages that provide detailed information including user guides and recorded webinars.

Application Purpose Related toolkits/pages
  • Most data is reported using the HEPCAT application
HEIMS Administration
  • CHESSN allocation
  • Reporting Commonwealth Scholarship data (Table A and B providers)
HEIMS Online
  • Checking data you have reported to HEIMS
  • Verification
  • Program Funding System for entering and submitting estimated student data (Table A and B providers only)
Web Services
  • Batch allocation of CHESSNs
  • Reporting Commonwealth Scholarship batch data (Table A and B providers only)
  • Reporting of University applications and offers data by Tertiary Admission Centres

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Access to HEIMS applications

All users must be registered and have their own log on ID and password to access the HEIMS applications and report data to HEIMS. Please read the terms and conditions of access carefully before signing your request form. To request access please complete the Access to department systems form and send it to HEIMS.datacollections [at] dese.gov.au.

Users will generally be given access to HEPCAT full functionality by default. However, if HEPCAT Data Processing is selected on the application form the user will not be able to submit data to the department.

Under the Provider Test code of 9998 users may access the basic functionality of HEPCAT (excepting submission of data) without being registered. This is primarily designed for user training and testing purposes.

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Access to HEIMS Web Service Environments

Before access can be granted to HEIMS Web Services production environment a provider must meet the requirements for system testing and infrastructure compliance.

Note - this PDF form can be completed electronically on a computer but will require printing to be signed by the applicant and authorising officer.

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HEIMS system requirements

This document provides an overview of the environmental requirements that your organisation will need to access HEIMS and submit data to the department. It includes information such as minimum hardware and operating system specifications, connectivity and applications required to use and connect to departmental systems.

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HEIMS applications upgrade

From 1 October 2018 the department will disable SSL 2.0/ SSL 3.0, TLS 1.0/1.1 and use TLS 1.2 instead for all HEIMS web applications and web services. Using TLS 1.2 protocol will enhance the security of information communicated over the Internet and will reduce the risk of potential for future protocol downgrade attacks and other TLS 1.0/1.1 vulnerabilities not specific to department's implementation. For more information on how to upgrade to TLS1.2 refer to HEIMS Applications Upgrade – TLS guide.

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