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SA-HELP

01. What is the ‘HELP debt incurral date’ (Element 527 on the SA-HELP file)?

03. In the event where a higher education provider does not charge a SA fee, is there still a requirement that a SA–HELP submission will be provided to the department?

04. Can the student services and amenities fee be charged at the unit of study level?

05. Are part-time students charged the same student services and amenities fee as full-time students?

06. Is a student services and amenities fee required to be a whole dollar amount, or can it include cents?

07. The student services and amenities fee applies to a student. Why is a course code included on the SA-HELP file?

08. Can the student services and amenities fee be rolled into the fee for overseas students and therefore reported in E500?

09. SA-HELP applies from 1 January 2012. Do we have to charge a services and amenities fee from this date?

10. If a student is enrolled in more than one course of study will they be charged a student services and amenities fee for each course of study?

11. If a student submits a SA-HELP Commonwealth Assistance Form in a given year will it apply to fees incurred earlier in that year?

12. Can a HEP choose to charge one category of students a student services amenities fee while exempting another category?

13. If a student has incurred a student services and amenities fee for a given period, and is subsequently granted a remission for all units of study in that period, is the provider permitted to keep the fee?

14. If a student has incurred a SA Fee charge and fully paid the fee, should their record be included in the SA File?

15. If the students are undertaking multiple courses, will they need to complete a SA-HELP Request for Assistance form (CAF) for each eligible course?